Q : Why we trust you ?
A : Welcome to visit our factory before the purchasing, and we are Alibaba verified golden supplier. Alibaba have already checked our company, visited our office and factory. They are responsible for safe business before you think it .
Q : Why we choose you ?
A : Personality. Only a reliable team can supply reliable product and service. Safe and reliable partner is most important. No lie and help you a lot, such as how to choose a most suitable machine and save money for you. We don't recommend high-profit business. Clients' win, bigger than our win.
Q : How to be our agency ?
A : 1, a good local market knowledge ; 2, Be responsible for local clients ; 3, It's better to send technician to our factory to
accept training. 4, Good ability to establish Stronger Sales system. 5, Can attend local Exhibition and fair. 6, A certain
quantity requirement after early marketing period.
Q : Do you accept OEM or ODM ?
A : We can do that if the agency performance well. Even design a unique special structure.
Q : What benefit can our agency gets ?
A : Business secret, talk with our manager. You will never be disappointed.
Q : How to choose a suitable product ?
A : Please talk with us about your business details and tell us what work you want to do. Such as we are new, we want cheap, or we want high-resolution printing or you can tell us we want high speed etc. We recommend you according to your demand.
Q : How to import ?
A : From internet, there are lots of Import Agency who will help you to import. It's very easy, and you can save much more money than to buy from local market. In your market, there much be many Chinese large format digital printers, but very expensive.
Q : How to get discount ?
A : We have discount list. You can apply from our sales . This is our ABSOLUTE ADVANTAGE. Low profit is our market strategy. What we need is only one : We need quantity.
Q : How to pay ?
A : Payment method usually is T/T . Pay to our export agency. Other way, Western Union, Alibaba Trade Assurance, PayPal and Money Gram, or L/C at sight.
Q : What about the delivery and shipping ?
A : For big machines, delivery time usually is 7 working days. Because after assemble the machine, we need 48 hours to test enough the quality before packing. Other factory , most only test 12 hours. Shipping will be finished by sea, the shipping time will be up to the seaport distance. Normally, it is within 30 days. For spare parts, the delivery time is about 2-4 working days. We ship by International Express, such as DHL,FEDEX,UPS,TNT etc. Shipping time will be within 5 working days.
Q : What about the Warranty policy ?
A : Right now, 3 year warranty. Don't include ink system and printhead. They are consumable parts. Other supplier give 1 year warranty. This is confidence and responsibility.
Q : How to install the machine ?
A : For new user of printers, Our technician will help you and guide you how to do step by step. That's very easy. That's why so many people choose to use Chinese printers.
Q : How to get service ?
A : Before you receive the machine, our technician will contact you and discuss for a way to supply service. Such as online by Wechat, SKYPE, WhatsApp, Teamviewer or Email or even buy ticket to your company.
Q : How to contact our manager ?