Q1: What is the warranty for the machine?
For our wood machine, we have 18months warranty.
Q2:Can I choose the voltage?
Yes,we have EU,USA,AU,UK plug for choice for your country
Q3.What is your lead time after i pay?
Normally,we have stock,for the 220V customized,about 5days.
Q4:How long will i get the machine after i pay?
for small machine by air,about 7days,and for the big machine by sea.about 20~45days to your port.
Q5:Is it OK to print my logo on the product?
Yes.Please inform us formally before our production and confirm the design firstly for the mass production.
Q6:It is my first time to purchase goods from china,how do i do?
Do not worry,Aucox has 10years export experience to all over the world,also has professional sales team,
we also have agent in Russia,Algeria,Pakistan,Peru,Vietnam,etc.
Q7:How to pack the machine?
we use wooden box to packge the machine to protect them to be safe
Q8.I do not know chinese,will the operation panel in english or spanish or other?
Yes,all our machine are with Chinese and English,If you want only English or Spanish or other,
we also can customize to you,but lead time will be a little longer.